Candy AI support

Candy AI Support for Accounts, Billing, Privacy & AI Chat Questions

Get in touch about your Candy AI experience, account access, subscriptions, privacy, character chat, feedback or accessibility.

Email Candy AI

contact@candyai.co.za

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Include a clear description of your question. Never send passwords, full payment details or identity documents by email.

Account and billing

Tell us what happened, when it happened and the email address connected to your account.

Privacy request

Use the subject “Privacy request” and explain which information or account activity your request concerns.

Feedback and accessibility

Share the page, device and any details that can help us understand and improve the experience.

Need help getting started?

Choose a character, create a free account and begin with a simple message. You can explore personality settings and generated-media features as the conversation develops.

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